Terms of service

Terms of Service

Welcome to Dorselle
These Terms of Service ("Terms") govern your use of our website and products. By accessing or using our website, you agree to be bound by these Terms. Please review them carefully.

1. General Conditions

• By using this site, you confirm that you are of legal age in your state or province of residence.
• We reserve the right to refuse service to anyone for any reason at any time.
• Prices for our products are subject to change without notice.
• We reserve the right to modify or discontinue any product or service without prior notice.

2. Accuracy of Information

We strive to ensure that all product descriptions, pricing, and other details on our website are accurate. However, occasional errors may occur. We do not warrant that product descriptions or other content is completely accurate, error-free, or up to date. If a product does not match its description, your remedy is to return it in unused condition.

3. Limitation of Liability

To the fullest extent permitted by applicable law, Dorselle shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or other intangible losses arising from your use of our products or website.

Our products are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not guarantee specific results from the use of our products, as individual results may vary.

4. Product Responsibility

While we carefully curate the products sold through our website, we do not directly manufacture the products and thus cannot be held responsible for any manufacturing defects or issues that arise from their use. In the event of a product issue, we will work with you to resolve the matter through the appropriate channels.

5. Product Usage

Customers are responsible for using our products according to the provided instructions and guidelines. We are not responsible for any adverse reactions or issues resulting from misuse of the products, including allergic reactions. If you have any concerns or known allergies, please consult a healthcare professional before using the products.

6. Return & Refund Policy

Please refer to our Return & Refund Policy for detailed information regarding returns, refunds, and exchanges. Final sale items, used products, and items with damaged packaging are non-returnable and non-refundable. The cost of returns will be borne by the customer.

7. Third-Party Services

Our site may include links to third-party services or websites that are not owned or controlled by Cleodora. We are not responsible for the content, privacy policies, or practices of any third-party websites or services.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Country/State], and you agree to submit to the exclusive jurisdiction of the courts in that region for any disputes.

9. Indemnification

You agree to indemnify, defend, and hold harmless Dorselle and its affiliates, employees, and suppliers from any claims, damages, or liabilities arising from your breach of these Terms or violation of any law or the rights of a third party.

10. No Warranty

We disclaim any warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. Your use of the website and any products is at your sole risk.

11. No Liability for Shipping Issues

We are not liable for any delays. Once your order has been shipped, tracking details will be provided, and responsibility for tracking and resolving any shipping issues lies with the customer and shipping carrier.

12. Changes to Terms

We reserve the right to modify these Terms at any time. It is your responsibility to review this page periodically for updates. Continued use of our site after changes are posted constitutes acceptance of the updated Terms.